All orders are “pre-orders”, Sarah Levy works with a limited stock. When you order, we ask to our atelier to produce the model, consequently the delivery time is minimum 3 weeks.
If we have the product in stock, we will send you an email to confirm that the delivery time can be reduced. Sarah Levy may therefore provide for a different delivery timeframe depending on whether certain products have been pre-ordered and whether certain products are in stock at the time of the order.
All orders are dispatched by private carriers. All orders are taken in charge during working day, so we don’t process or deliver orders during weekends and national holidays.
We can’t be held responsible for delay due to the weather, mistake from the delivery service or due to a control of the customs.
We will deliver the products to the delivery address that you indicated when placing the order. We only deliver to addresses within the following countries: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, UK, Switzerland. Orders cannot be placed for delivery addresses situated outside these territories.
Sarah Levy offer the shipping. We have a free shipping. Once shipped, you will receive the shipping notification with your tracking number. All our orders are shipped directly from our head office in Brussels, Belgium.